Will Post Offices become obsolete?
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Will talking about post offices and technology Wed Dec 02 2009.mp3 (7464 KB)
Post Offices were once a major part of village life. They were usually in the village shop and provided postal services to the local population. As email and the internet have grown as people make decide to communicate with family, friends, colleagues, customers and suppliers, the demand for traditional services from the Post Office have diminished.
Some services like eBay have benefited the Post Office as people selling products from home need the local Post Office to dispatch their parcels. However, businesses and government organisations are using email to communicate with their customers because it is cheap, effective and highly measurable.
The net effect is that rural Post Offices are closing down rapidly because they are leaking money out of the Royal Mail in an unholy fashion and the Post Office is struggling to replace services they used to offer, such as pensions, with other financial, banking services and utilities.
BBC Lincolnshire asked me to comment on some interviews they carried out recently with the Post Office. You can listen to recording here.
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